Last updated: November 8, 2026
We want you to love your jewelry. If you are not completely satisfied, we are happy to help.
Returns
- You may return eligible items within 14 days of delivery.
- Items must be unworn, in their original condition, and returned with all original packaging, tags and paperwork.
- Please include your order number with your return.
Items That Cannot Be Returned
- Items that have been worn, resized, altered, engraved or damaged after delivery.
- Personalized or custom-made items, unless they arrived damaged or defective.
How to Start a Return
Contact us via our Contact page with your order number and the item you would like to return. We will reply with return instructions. Please do not send items back without contacting us first.
Return Shipping
Customers are responsible for return shipping costs. We recommend using a trackable, insured shipping service, as we cannot be responsible for returns lost in transit.
Refunds
Once we receive and inspect your return, we will email you to confirm whether your refund is approved. Approved refunds are issued to your original payment method. Depending on your bank or card issuer, it may take several business days for the refund to appear. Original shipping charges are not refundable unless the return is due to our error.
Exchanges
If you would like a different size or metal color, return the original item for a refund and place a new order.
Damaged or Incorrect Items
If your order arrives damaged, defective or incorrect, contact us via our Contact page as soon as possible with your order number and photos, and we will make it right.
Contact Us
Dazyle
13089 Peyton Dr #297
Chino Hills, CA 91709
Contact: our Contact page